My Account

  • Launch Buddybet
  • Click ‘Reset Password’
  • Enter your registered email address, and ‘Continue’
  • Enter the code sent to your registered email, and ‘Continue’
  • Enter your new password and ‘Confirm’

If the email address on your account is incorrect you won’t receive a code. Please reach out to our customer service team at support@buddybet.com for assistance.

We’d love to hear your ideas on how you think the App can be improved:

  • Launch Buddybet
  • Login to your account
  • Go to your Profile
  • Click on ‘My Account’
  • Open ‘Help’
  • Select ‘Give Feedback’

You can rate our App and provide feedback in the comments box.

Whenever there is an interaction related to you on the app, you will receive a relevant notification. All your notifications can be accessed via the bell button on the top right of screen. To mute in-app notifications:

  • Launch Buddybet
  • Login to your account
  • Go to your Profile
  • Click on ‘My Account’
  • Scroll down an select ‘Notification Settings’
  • Each notification has a toggle to switch off that notification type
  • To turn off all of the listed notifications, toggle the ‘Send me push notifications’ switch

It’s a good idea to keep notifications on so you can benefit from all the App has to offer.

There are multiple options:

Preferences: Access ‘My Account’ in your profile, and open the ‘Preferences’ tray. Here you can switch the below on and off:

  • Allow buddies to find you – when switched off your profile will not appear in searches from the Discover page
  • Show bets on my profile – when switched off, the number of bets and number of wins you have had will not be visible to users on your profile
  • Turn on first name initial – when switched on, only your first name initial will be visible on your profile ie: if your name is Tina Tran, your profile will display T. Tran
  • Turn on last name initial – when switched on, only your last name initial will be visible on your profile ie if your name is Tina Tran, your profile will display Tina T.

Remove Followers: Click on the number of followers displayed on your profile. This opens a list of users who are following you, simply click ‘Remove’ to reduce.

Block User: Visit the profile of the user you wish to block. Click on the menu option to the right (three dots) and select ‘Block User’.

Once blocked you won’t be able to: create bets with each other, chat with each other or access each other’s profiles. Bets you may have previously created with the blocked user will remain in your ‘My Bets’ section and any active bets will need to be settled.

Please contact Customer Support at support@buddybet.com or 1800 577 291.

Buddybet awards blue tick/influencer verification to accounts that we recognise as officially belonging to public figures/celebrities/brands.

If you would like to have your account verified please contact us at support@buddybet.com